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About First Home Insurance Company

First Home Insurance Company (FHIC) is a Florida domiciled insurance company based in Jacksonville, Florida.

FHIC offers homeowners, fire, and condominium coverage throughout the state of Florida and our financially sound innovative program has received an `A` (Exceptional) rating from Demotech. First Home has a comprehensive and substantial reinsurance program in addition to the Florida hurricane catastrophe fund which provides all our policyholder with added protection for their property.

DCS Database Development Case Study

DCS created a multi-user claims survey database comprising over 40 review questions in 8 categories of insurance claims adjustment. The integrated reports capture data from any key question or category of service and are used for quality reviews.

This proactive oversight allows managers to provide positive feedback to their local claims adjusters. Overall, the database helps streamline claims inspections and processing, reduce costs, and improve customer service.

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